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Auto Collect

  • When will I receive tax preparation fees collected through the Auto Collect program?
  • What is the cost for the Auto Collect program?
  • How many times does TPG contact taxpayers before debiting the tax preparation fees from the client's account?
  • How will TPG contact taxpayers in the Auto Collect program?
  • Are all of my unfunded taxpayers added to the Auto Collect program?
  • How can a taxpayer voluntarily pay past due tax preparation fees?
See all 11 articles

Fast Cash Advance

  • ★ What is Fast Cash Advance?
  • ★ Fast Cash Advance Notifications
  • What is the taxpayer cost for Fast Cash Advance?
  • What if a client wants a card but not a Fast Cash Advance?
  • What happens after a Fast Cash Advance is approved?
  • How to opt-in to the Fast Cash Advance program
See all 11 articles

Tax Pro Fee Advance

  • How does the ERO Advance work if I use more than one software provider?
  • How Pre Season Funds & Simply Paid works
  • Qualifying for Tax Pro Fee Advances
  • How to request Simply Paid fee advance
  • Cost of Tax Pro Fee Advances

Refund Transfer

  • What is a Refund Transfer?
  • What is a State Refund Transfer?

Discount Programs

  • Fee collection programs

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