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How do I remove a client from the Auto Collect program?

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There is a “Stop Collection” button on the Auto Collect management page that removes a taxpayer who has not yet paid from the auto collect process. The taxpayer will no longer receive communication(s).

If TPG receives a tax refund for your client, your fees will still be collected from your client's refund. The Auto Collect management page will be available at the conclusion of the tax season.

 

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