How can we help you?

Contact information

If you are a tax professional that can't find an answer in the Help Center and need to contact customer support, log in to our website, select Help from the left side navigation, and create a support case. If you need to speak to someone, call the appropriate support department below to reach a customer support representative.

  

I'm an independent tax professional

(800) 779-7228

 

I'm an independent tax professional that offers 3Fund

(855) 888-3863  

 

Business Hours

All times are Pacific Standard Time. 

 

January 2 thru January 18

Mon-Fri: 7am - 4pm

Sat: 7am - 11am

 

January 19 thru February 22

Mon-Fri: 7am - 4pm

Sat: 7am - 4pm

 

February 23 thru March 8

Mon-Fri: 6am - 5pm

Sat: 7am - 4pm

 

March 9 thru March 22

Mon-Fri: 6am - 5pm

Sat: 7am - Noon

 

March 23 thru December 31

Mon-Fri: 7am - 4pm

 

Holiday Schedule

TPG is closed during the following holidays/holiday weekends. 

New Year's Day- Jan. 1

Memorial Day weekend- May 24 & 27

Juneteenth- Jun. 19

Independence Day- Jul. 4

Labor Day weekend - Aug. 30 & Sep. 2

Veterans Day- Nov. 11

Thanksgiving weekend- Nov. 28 & 29

Christmas- Dec. 25

 

If you have specific questions about a prior tax year that can't be answered through our Help Center and you are no longer an active Santa Barbara Tax Products Group client please contact us at SBTPG-CSsupport@greendotcorp.com and your request will be routed to the appropriate department. 

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