If you are a tax professional that can't find an answer in the Help Center and need to contact customer support, log in to our website, select Help from the left side navigation, and create a support case. If you need to speak to someone, call the appropriate support department below to reach a customer support representative.
I'm an independent tax professional
(800) 779-7228
I'm an independent tax professional that offers 3Fund
(855) 888-3863
Business Hours
All times are Pacific Standard Time.
January 2 thru January 18
Mon-Fri: 7am - 4pm
Sat: 7am - 11am
January 19 thru February 22
Mon-Fri: 7am - 4pm
Sat: 7am - 4pm
February 23 thru March 8
Mon-Fri: 6am - 5pm
Sat: 7am - 4pm
March 9 thru March 22
Mon-Fri: 6am - 5pm
Sat: 7am - Noon
March 23 thru December 31
Mon-Fri: 7am - 4pm
Holiday Schedule
TPG is closed during the following holidays/holiday weekends.
New Year's Day- Jan. 1
Memorial Day weekend- May 24 & 27
Juneteenth- Jun. 19
Independence Day- Jul. 4
Labor Day weekend - Aug. 30 & Sep. 2
Veterans Day- Nov. 11
Thanksgiving weekend- Nov. 28 & 29
Christmas- Dec. 25
If you have specific questions about a prior tax year that can't be answered through our Help Center and you are no longer an active Santa Barbara Tax Products Group client please contact us at SBTPG-CSsupport@greendotcorp.com and your request will be routed to the appropriate department.