If you are a tax professional that can't find an answer in the Help Center and need to contact TPG Support, log in to our website, select Help from the left side navigation, and create a support case. If you need to speak to someone, call the appropriate support department below to reach a TPG representative.
I'm an independent tax professional
(800) 779-7228
I'm an independent tax professional that offers 3Fund
(855) 888-3863
Business Hours
All times are Pacific Standard Time.
Early Tax Season: January 2 thru January 15
Mon-Fri: 7am - 4pm
Sat: 7am - 11am
Sun: 7am - 11am
Peak Tax Season: January 16 thru March 12
Mon-Fri: 6am - 5pm
Sat: 7am - 4pm
Sun: 8am - Noon
Off Peak Tax Season: March 13 thru March 25
Mon-Fri: 7am - 5pm
Sat: 7am - Noon
Off Season: Starting March 27
Mon-Fri: 7am - 4pm
Holiday Schedule
TPG is closed during the following holidays/holiday weekends.
New Year's Day- Jan. 1
Memorial Day- May 29
Juneteenth- Jun. 19
Independence Day- Jul. 4
Labor Day- Sep. 4
Veterans Day- Nov. 10
Thanksgiving- Nov. 23 & 24
Christmas- Dec. 25
If you have specific questions about a prior tax year that can't be answered through our Help Center and you are no longer an active TPG client please contact us at TPG-CSsupport@greendotcorp.com and your request will be routed to the appropriate department.