How can we help you?

Contact information

If you are a tax professional that can't find an answer in the Help Center and need to contact TPG Support, log in to our website, select Help from the left side navigation, and create a support case. If you need to speak to someone, call the appropriate support department below to reach a TPG representative.


I'm an independent tax professional

(800) 779-7228


I'm an independent tax professional that offers 3Fund

(855) 888-3863  


Business Hours

All times are Pacific Standard Time. 


Early Tax Season: January 2 thru January 15

Mon-Fri: 7am - 4pm

Sat: 7am - 11am

Sun: 7am - 11am


Peak Tax Season: January 16 thru March 12

Mon-Fri: 6am - 5pm

Sat: 7am - 4pm

Sun: 8am - Noon


Off Peak Tax Season: March 13 thru March 25

Mon-Fri: 7am - 5pm

Sat: 7am - Noon


Off Season: Starting March 27

Mon-Fri: 7am - 4pm


Holiday Schedule

TPG is closed during the following holidays/holiday weekends. 

New Year's Day- Jan. 1

Memorial Day- May 29

Juneteenth- Jun. 19

Independence Day- Jul. 4

Labor Day- Sep. 4

Veterans Day- Nov. 10

Thanksgiving- Nov. 23 & 24

Christmas- Dec. 25


If you have specific questions about a prior tax year that can't be answered through our Help Center and you are no longer an active TPG client please contact us at and your request will be routed to the appropriate department. 

Was this article helpful?
187 out of 1461 found this helpful