How can we help you?

Contact information

If you are a tax professional that can't find an answer in the Help Center and need to contact customer support, log in to our website, select Help from the left side navigation, and create a support case. If you need to speak to someone, call the appropriate support department below to reach a customer support representative.

  

I'm an independent tax professional

(800) 779-7228

 

I'm an independent tax professional that offers 3Fund

(855) 888-3863  

 

Business Hours

All times are Pacific Standard Time. 

 

January 2 thru January 13

Mon-Fri: 7am - 4pm

Sat: 7am - 11am

 

January 15 thru February 3

Mon-Fri: 7am - 4pm

Sat: 7am - 4pm

 

February 4 thru February 18

Mon-Fri: 7am - 4pm

Sat: 7am - 4pm

Sun: 8am - Noon

 

February 19 thru March 10

Mon-Fri: 6am - 5pm

Sat: 7am - 4pm

Sun: 8am - Noon

 

March 11 thru March 16

Mon-Fri: 6am - 5pm

Sat: 7am - Noon

 

March 18 thru March 23

Mon-Fri: 7am - 4pm

Sat: 7am - Noon

 

March 25 thru December 31

Mon-Fri: 7am - 4pm

 

Holiday Schedule

TPG is closed during the following holidays/holiday weekends. 

New Year's Day- Jan. 1

Memorial Day weekend- May 24 & 27

Juneteenth- Jun. 19

Independence Day- Jul. 4

Labor Day weekend - Aug. 30 & Sep. 2

Veterans Day- Nov. 11

Thanksgiving weekend- Nov. 28 & 29

Christmas- Dec. 25

 

If you have specific questions about a prior tax year that can't be answered through our Help Center and you are no longer an active Santa Barbara Tax Products Group client please contact us at TPG-CSsupport@greendotcorp.com and your request will be routed to the appropriate department. 

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