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If you are a tax professional that can't find an answer in the Help Center and need to contact TPG Support, Submit a Request by clicking the button at the top of the page or contact us by phone by contacting the appropriate support department below.

  

I'm an independent tax professional

24-Hour Automated Support 1-800-455-7228
Live Tax Professional Support 1-800-779-7228

 

I'm an independent tax professional that offers 3Fund

24-Hour Automated Support    1-858-345-3863
Live Tax Professional Support    1-855-888-3863

 

I'm a Jackson Hewitt office

Use if located in CA, HI, ID, MT, SD, WY.

 

24-Hour Automated Support    1-888-412-7228
Live Tax Professional Support    1-866-815-7228

 

I'm a Jackson Hewitt office

Use if located in AK, CT, FL, GA, IA, KS, MA, MI, MN, ND, NE, NM, NY, NV, OH, OR, RI, UT, WA, WI, WV, DC.

 

24-Hour Automated Support    1-855-502-4235
Live Tax Professional Support    1-855-805-4376

 

Business Hours

All times are Pacific Standard Time. 

 

Peak Tax Season: Mid January thru February

Mon-Fri: 6am - 6pm

Sat: 7am - 4pm

Sun: 8am - Noon

 

Off Peak Tax Season: March thru Mid-April

Mon-Fri: 7am - 5pm

Sat: 7am - Noon

 

Off Season: Mid-April thru Mid-January

Mon-Fri: 7 am - 4 pm

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