If you are a tax professional that can't find an answer in the Help Center and need to contact TPG Support, log in to our website, select Help from the left side navigation, and create a support case. If you need to speak to someone, call the appropriate support department below to reach a TPG representative.

  

I'm an independent tax professional

(800) 779-7228

 

I'm an independent tax professional that offers 3Fund

(855) 888-3863  

 

Business Hours

All times are Pacific Standard Time. 

 

Early Tax Season: January 2 thru January 15

Mon-Fri: 7am - 4pm

Sat: 7am - 11am

Sun: 7am - 11am

 

Peak Tax Season: January 16 thru March 12

Mon-Fri: 6am - 5pm

Sat: 7am - 4pm

Sun: 8am - Noon

 

Off Peak Tax Season: March 13 thru March 25

Mon-Fri: 7am - 5pm

Sat: 7am - Noon

 

Off Season: Starting March 27

Mon-Fri: 7am - 4pm

 

Holiday Schedule

TPG is closed during the following holidays/holiday weekends. 

New Year's Day- Jan. 1

Memorial Day- May 29

Juneteenth- Jun. 19

Independence Day- Jul. 4

Labor Day- Sep. 4

Veterans Day- Nov. 10

Thanksgiving- Nov. 23 & 24

Christmas- Dec. 25

 

If you have specific questions about a prior tax year that can't be answered through our Help Center and you are no longer an active TPG client please contact us at TPG-CSsupport@greendotcorp.com and your request will be routed to the appropriate department.