How can we help you?

How does a client activate their Green Dot Prepaid Visa Card?


After issuing a temporary Green Dot Prepaid Visa® Card and filing your client's return, your client will receive a welcome email from Green Dot containing email instructions to complete activation and setup their ATM PIN at


Must be 18 or older. Registration, online access, mobile number and identity verification is required to open an account and access all features. See Cardholder Agreement at for fees, terms and conditions. Card issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa® U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. ©2021 Green Dot Corporation.

Was this article helpful?
15 out of 56 found this helpful
Have more questions? Submit a request